Things to Know
You are not required by law to obtain more than one estimate or appraisal.
You have the right to go to the repair shop of choice. Your insurance company cannot require you to go to a particular shop.
Choose a shop that has uni-body repair equipment and certified technicians, such as I-CAR or ASE.
Differences in repair estimates are common. A lower estimate may not include all necessary work. If you are not sure why one estimate is different from another you’ve received, ask the estimator or manager.
Some insurance companies may want you to visit their drive-in claim center before having your car repaired. You can do this, or you may leave your car at your preferred collision repair shop, and ask that your insurance company inspect your car there.
Let the collision repair shop you choose help you negotiate your claim with the insurance company, this often leads to a better repair on your vehicle.
Ask if the repair shop will be using genuine manufacturer (OEM) replacement parts.
Ask if the shop offers a repair warranty.
Your car is the second largest investment. Preserve its value and your safety by having it repaired professionally.
Superior Body Shop is truly SUPERIOR! My paint job is FAR better than it was brand new! Thanks for doing such an AMAZING JOB! Keep up the AMAZING customer service!Tamara
The body shop did an excellent job. I was more than impressed. I will be going back to them from now on with any other repairs that I need for my car in the future.Brian
We have been in several times for various body work and are very impressed with the clear explanations, estimates, timeliness, politeness of the staff. We recommend their work, hands down!!Carol
The customer service receives a 100% for being friendly, professional, and helpful. They deserve way over a 10 on a scale of 1 to 10. I told my boss that they even brought my pickup home to me. I would recommend this shop to anybody. They were great!James
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